Don't Delay. Embrace AI.

Pivos gives you an elite AI team inside your business that wipes out workload, speeds up decisions, cuts costs, and operates with senior-level discipline. Real problems solved, processes tightened and automated, growth unlocked.

If you want a business that moves faster and smarter than your competitors, book your free consultation and get the edge today.

Free 30-minute team's call · No obligation

The key outcomes we focus on together.

Give your business the senior team it deserves. Our AI Agents cut workload, speed up decisions, reduce operating drag, and unlock more capacity for growth.

Reduced workload

Routine tasks, admin, research, reporting, planning, communication, and process-heavy work are removed or accelerated.

Lower operating cost

Businesses gain access to specialist capability without hiring a full senior team.

Faster execution

Work that previously took days can often be completed in hours or minutes, depending on the task and approval process.

Better consistency

Outputs, customer communication, internal processes, reviews, reporting, and follow-ups become more structured and repeatable.

More strategic capacity

Owners and managers spend less time buried in operational detail and more time on growth, customers, partnerships, and sales.

Enhanced revenue focus

AI Agents can support lead generation, sales follow-up, marketing activity, customer retention, proposal writing, pricing review, and commercial planning.

Greater agility

Small businesses can test ideas, launch campaigns, analyse data, brief teams, and respond to opportunities much faster.

The result: a faster, leaner, more dynamic business built to outpace the competition.

How we measure every Agent, every month.

Each month we review every Agent with you against a clear scorecard, so you always know exactly what it is doing for the business.

Business impact

Is the Agent actually saving time, reducing cost, increasing output, or improving speed?

Adoption

Are people using it naturally, or does it still feel like extra work?

Reliability

Can the business trust it to perform the task repeatedly without constant supervision?

Autonomy

How much can it complete without human intervention, correction, or prompting?

Workflow fit

Does it slot into existing tools, processes, and team habits without creating friction?

Commercial value

Has it contributed to revenue growth, lead generation, customer retention, or faster delivery?

Time saved

How many hours of human work has it genuinely removed or compressed?

Decision quality

Does it improve the quality, speed, or confidence of decisions?

Escalation judgement

Does it know when to stop, ask for help, or escalate to a person?

Compliance and risk

Is it operating safely within company policy, legal requirements, brand standards, and data rules?

User confidence

Do team members trust the outputs enough to act on them?

Learning curve

Has performance improved over the month as the Agent gains more examples, feedback, and context?

Output usefulness

Are the outputs practical and usable, or do they still require heavy reworking?

Customer and employee experience

Does it make interactions smoother, faster, clearer, or more personalised?

Scalability

Could the Agent handle 2x, 5x, or 10x the workload without quality dropping?

Accuracy Specificity Stage-fit Consistency Completeness Reliability Adoption Autonomy Workflow Fit Business Impact Time Saved Commercial Value Risk Control User Confidence Scalability

Works inside the tools you already use

ExcelWordOutlookTeamsMicrosoft 365GmailGoogle SheetsGoogle DriveCalendarSlackHubSpotSalesforceNotionXeroQuickBooksSageDropboxZoomStripeMailchimpShopifyAsana

Logos indicate common integrations and we confirm the fit before we start. Brand names and logos are the property of their respective owners.

Assertive & performance driven

Consider it handled

You and your team decide what matters. Select which AI agent skill sets you wish to engage, from one specialist to the whole team. These senior operators deliver it end to end, to the standard you would expect from an employed senior executive, faster and more efficiently. No oversight needed. High Calibre output - every time.

How we Operate

A predictable rhythm of senior work

Each month follows a clear agreed workflow built to move those numbers, so you always know what is coming and what it is driving.

1
Phase 1

Discovery call

You give us a high-level overview of your business, and we do the same with Pivos. The purpose of the phase 1 review is to identify how we will enhance your business.

2
Phase 2

Scoping review

We take half a day to work with you to identify and scope the potential revenue upside, cost savings and growth opportunities.

3
Phase 3

Costed proposal

A detailed workflow setting out the tasks, timelines and costs to deliver on the agreed milestones.

4
Phase 4

Onboarding

The work begins.

5
Phase 5

Transformation

This is where it compounds. Revenue, margin and efficiency move together month after month, and the business pulls clear of competitors still running on one or two stretched people.

6
Phase 6

Success

Offboarding and transition to the Pivos platform. The systems are built, the playbooks proven and your team is operating at a senior standard, so you graduate onto our self-serve software and run the whole team yourself, on demand, keeping every gain you have made.

From onboarding to transformation

From busy and stuck, to senior and compounding

Where Pivos takes you
  • Operational Efficiencies
  • Pipeline Growth
  • Revenue Enhancement
  • Dynamic Reporting
  • Cost Efficiency
  • Instant Scalability
  • Zero Downtime
  • Faster Decisions
  • Process Consistency
  • Error Elimination
  • Data Mastery
  • Always-On
  • Compliance Assurance
  • Workflow Automation
  • Performance Predictability
  • Rapid Execution
  • Capacity Expansion
  • Risk Reduction
  • Quality Control
  • Operational Discipline
  • Real-Time
  • Task Ownership
  • Follow-Through
  • Speed Advantage

This is the line between the businesses that break through the ceiling, and the ones that stay stuck beneath it.

The team in motion

Your specialists talk to each other, so you do not have to

This is the line between a tool and a team. The Pivos specialists brief each other, hand work across, and settle it between them, then bring you the decision. Here is one basic example thread operated by AI Agents.

Daniel
Daniel Sales

Three deals worth £48k have stalled at proposal, all on price. @Rosa can we hold the price if we add the onboarding tier instead of discounting?

Rosa
Rosa Finance

Yes. Margin holds at 61% with the tier. Discounting would cost about £7k in cash this quarter. Hold the price.

Nathan
Nathan Strategy

Agreed. Defend the price, lead with the onboarding value. @Priya rework the proposal, @Sophie line up the follow-ups.

Priya
Priya Creative

Proposal reworked and on-brand. Sent to the Managing Director to review before it reaches the client.

Sophie
Sophie Marketing

Follow-up sequence queued to all three buyers, calls offered for Thursday. Any reply goes straight back to Daniel.

The result

Revenue defended, margin protected, cash saved. One thread, no meeting, and not a minute of your time, with a human reviewing every output before it leaves.

Illustrative of how the team coordinates. AI-assisted, human-reviewed, and every decision stays with you.

Put a senior team on your business

A 30-minute discovery call. We map the senior work going undone in your business, and show you exactly how we would take it on.

The team

Senior experts, all on your side

Eight senior Directors, each a senior hire in their own right, all working on your business for less than the one executive salary. Click any face to see exactly what they deliver.

AI-generated portrait of Nathan, Managing Director
Strategy
Nathan
Managing Director
AI-generated portrait of Rosa, Finance Director
Finance
Rosa
Finance Director
AI-generated portrait of Daniel, Sales Director
Sales
Daniel
Sales Director
AI-generated portrait of Sophie, Marketing Director
Marketing
Sophie
Marketing Director
AI-generated portrait of Priya, Creative Director
Creative
Priya
Creative Director
AI-generated portrait of Rachel, Operations Director
Operations
Rachel
Operations Director
AI-generated portrait of James, Compliance Director
Compliance
James
Compliance Director
AI-generated portrait of Maya, HR Director
People & HR
Maya
HR Director

Every portrait is AI-generated. Pivos is an AI-assisted managed service and we disclose it openly.

Strategy Finance Revenue Brand & Design Content SEO & Growth Operations People & HR Legal Technology Customer Success

Put the team to work

Book a 30-minute discovery call and see exactly how the team would work your business.

About Pivos

Senior talent, no longer a luxury

Over the next 3 to 5 years, ambitious businesses will transform by embracing AI. This shift unlocks the financial and entrepreneurial headroom founders need to innovate, move faster, and scale with confidence.

About us

Pivos was founded by Paul Ragan, founder of Motaquote Insurance and co-founder of Veezu, and Harrison Kembrey, AI expert, who have been building and refining AI agents since 2024 with one mission: to give ambitious entrepreneurs and SME businesses access to an elite operational team.

Ambitious SMEs don't struggle for ideas or opportunities. They struggle to resource the senior hires those ideas need, because the person who should do the work is either too expensive or they are unable to find. The impact is on the MD or CEO being afforded the time necessary to innovate.

Pivos was created to break that cycle. We deploy a managed team of AI senior specialists, each output reviewed by a human, delivering the work, discipline and consistency of a full leadership team for a fraction of a senior salary.

Large companies benefit from layers of executive hires. Now smaller SMEs can finally match that capability and compete at the same level by engaging Pivos and its experienced AI team.

If you are a growing UK business that needs senior hands, let us talk. The first conversation is free, and there is no commitment until you fully understand the benefit of AI.

AI is not a dark art to fear. It is evolution, and you need to embrace it to survive.

The founders, Pivos

The founders

Built by operators who have done it before

Pivos is not a tech side project. It is built by entrepreneurs for entrepreneurs, with experience in starting, running and growing real businesses, so the pain is very real!

PR

Paul Ragan

Co-founder

Founder of Motaquote Insurance and co-founder of Veezu, one of the UK's largest private-hire technology groups, Paul has a track record of building and scaling high-growth businesses from the ground up. He brings the rare operator's instinct for where real growth comes from, and what it truly takes to deliver it.

HK

Harrison Kembrey

Co-founder

An AI specialist who has been building and refining AI agents since 2024. Harrison turns frontier AI into a managed team that does real work to a senior standard, with a human reviewing every output and every decision left with the client.

What we believe

Four things we hold to

01

Standards before scale

We would rather do exceptional work for a few clients than average work for many. The bar comes first, and it does not move.

02

Honest about the AI

Pivos is AI-assisted and we say so on every page. A human reviews every output. Every decision stays with you.

03

Specific, useful work

Numbers, dates and clear next moves, not generic advice. If a deliverable does not tell you what to do, it is not finished.

04

We stand behind it

Measurable results in the first 90 days is not a slogan. We agree the measure with you first, then put our name behind hitting it.

Why we exist

A business that stands still in a market that moves is quietly going backwards.

Most growing businesses are not short of effort. They are short of senior firepower: the strategist, the finance brain, the sales lead, the technology! Pivos was built to close that gap, by providing a senior team you can now afford to drive your business forward.

Let us show you the team

A 30-minute discovery call. We map the senior work going undone in your business, and show you exactly how we would take it on.

FAQs & trust

Answers, before you ask

Everything a business owner wants to know before bringing in an AI team, and exactly how we keep your data private, secure and yours. If your question is not here, ask us on the call.

Using AI Agents

The questions every business asks

Owners do not want another piece of software. They want less workload, faster decisions, lower costs, stronger follow-up, and more time to grow. That is what a properly deployed AI Agent team delivers.

Practical, everyday work right across the business: admin, sales, marketing, finance, HR, operations, customer service, reporting, research, compliance support, and workflow automation. If it is repeatable, document-led, or process-heavy, an Agent can usually take it on or speed it up.
The routine, time-draining work first: reporting, follow-ups, research, document preparation, scheduling, data entry, and first drafts. The goal is to remove real workload from your team, not hand you another tool to manage.
In week one you have a team briefed on your business and the first tasks underway. By the end of month one you have finished work in your hands and a clear measure of what it saved. It compounds from there.
It varies by business, but the saving comes from three places: work you no longer outsource, hires you can delay or avoid, and hours your team gets back. We agree the measures with you up front, so the saving is visible rather than assumed.
Yes. Agents are not only about saving time. They support lead generation, follow-up, proposals, marketing activity, customer retention, and speed to market, all of which feed the top line.
We brief them on your company: your processes, tone of voice, customers, services, documents, systems, and goals. From there they build a private memory of your business that is used only to serve you, and they get sharper the longer you work together. That learning stays in your own workspace, is never used for another client, and your data is never used to train external AI models.
They are built to work with the tools you already use: email, CRM, calendar, documents, spreadsheets, project tools, finance software, your website, and internal databases. We confirm the fit before we start.
You stay in control. We agree what an Agent can do on its own, what needs your approval, and where a human signs off. Every output is reviewed before it reaches anything that matters.
There are safeguards at every stage: human review, approval steps, escalation, and audit trails. Nothing goes out unchecked, and if something is off we catch it and fix the process behind it.
Adoption is the whole game, so we make the Agents fit how your team already works rather than forcing a new system on them. If it is not making someone's day easier, we change it.
Against clear measures agreed with you: hours saved, tasks completed, response speed, output quality, cost reduction, revenue impact, customer experience, and consistency. We review them with you every month.
Yes. Each Agent is a specialist in its function, and they hand work between each other. If a question sits outside one Agent's remit, it routes to the right specialist rather than guessing.
A fair question for any supplier. We build on proven, widely used technology rather than anything locked to us, we document how your Agents are set up, and we would make sure you were not left stranded. We talk this through openly on the call.
We are a managed monthly service: we run, review, and keep improving your Agents over time, which is where the ongoing value comes from. We are happy to walk through the options and exactly what staying with us delivers month after month.
Your data, your control

Trust & security, in plain English

A senior team works inside your business every month. That only works if you can trust us with what is behind it, so we protect your information by default and are plain about how.

Never trains external AI Encrypted, always Private to you, never shared A human reviews everything

It learns your business, privately

Your data builds a private, encrypted memory used only to serve you, and your team gets sharper every month. It is never used to train external AI and never used for another client.

It is encrypted and access-controlled

Encrypted in transit and at rest, on infrastructure certified to SOC 2 Type 2, ISO 27001 and ISO 42001. Only your account team can see your work.

You stay in control

You are the data controller. You can access, correct or delete your data at any time, and every decision stays with you.

UK GDPR, done properly

ICO-registered, with a signed Data Processing Addendum covering Pivos and our providers. We sign your DPA too.

No external training, and your own learning stays yours. Your data is never used to train or improve any external or foundation AI model. Within your own private workspace, your team learns your business so it serves you better, and that learning is never used for another client.
Inputs and outputs are deleted within 30 days by default, except where the law requires otherwise. For sensitive clients, a Zero Data Retention arrangement is available, storing nothing beyond what prevents misuse.
Securely, with full UK-level legal protection on any transfer via Standard Contractual Clauses. UK and EU data residency is on the roadmap for the Pivos platform.
Only the people working on your account, on a need-to-know basis, under signed confidentiality terms. Your work is isolated to your account and never visible to another client.
Yes. You are the data controller; Pivos is your processor; our technology provider is a sub-processor. Each link is covered by a signed Data Processing Addendum with Standard Contractual Clauses, and we are ICO-registered.
Yes. We share our security documentation, sign your own Data Processing Addendum, provide our completed security questionnaire, and walk your IT or compliance adviser through any of it before you begin.
Want the detail? Ask, and we will share our full security documentation and the right retention setting for your business before we start. Email hello@pivos.co.uk or book a call.
Strategy

Nathan

Managing Director

AI-generated portrait of Nathan, Managing Director
Managing Director

Nathan gives your business the senior strategic mind that usually only larger firms can afford. He turns a busy, reactive operation into a focused one: setting clear quarterly direction, pressure-testing the big decisions before you commit, prioritising ruthlessly, and keeping every other specialist pulling the same way. He is the steady head that tells you what to do next, and just as importantly, what to stop doing.

In practiceIllustrative
The problem

A founder is busy but standing still. Everything feels urgent, the team is pulling in five directions, and there is no clear plan for the next quarter.

What Nathan does

Nathan strips the goals back to the three moves that actually matter this quarter and builds a simple plan with owners and deadlines the whole team can rally around.

The result

A focused quarter with a clear scorecard, fewer half-finished projects, and decisions made faster because everyone knows the priorities.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← Maya All the team Rosa →

Put Nathan to work

Nathan is one of eight Directors working your business every month, for less than the cost of a single senior hire.

Finance

Rosa

Finance Director

AI-generated portrait of Rosa, Finance Director
Finance Director

Rosa brings clarity to the numbers that decide whether your business thrives or just survives. She reads management accounts the way most people read headlines, turning spreadsheets into decisions: where the margin is leaking, which customers pay late, how much runway you really have, and which levers move cash fastest. She would rather tell you the uncomfortable number today than the catastrophic one later.

In practiceIllustrative
The problem

A growing business is profitable on paper but always short on cash, with no clear view of margin by service or which clients are quietly costing money.

What Rosa does

Rosa builds a simple monthly view of margin, cash and debtors, flags the slow payers and the loss-making lines, and lays out the two or three moves that free the most cash.

The result

Debtor days pulled down, a repriced service line, and a clear monthly read so you finally know where the money is and where it could be.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← Nathan All the team Daniel →

Put Rosa to work

Rosa is one of eight Directors working your business every month, for less than the cost of a single senior hire.

Sales

Daniel

Sales Director

AI-generated portrait of Daniel, Sales Director
Sales Director

Daniel turns scattered sales activity into a pipeline that actually closes. He maps the journey your buyer really takes, finds the exact point where deals quietly die, and builds the follow-up that brings them back to life. He is direct, energetic and obsessed with the next step, because he believes most lost deals were not lost on price, they were lost to silence.

In practiceIllustrative
The problem

Leads come in but go cold. Follow-up is inconsistent, the pipeline is a guess, and the team only chases deals when someone remembers.

What Daniel does

Daniel maps the funnel, finds where deals stall, writes the follow-up sequences, qualifies the leads, and keeps the CRM honest so nothing slips.

The result

Faster response times, a pipeline you can actually forecast, and more deals reaching a clear yes or a clean no instead of drifting.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← Rosa All the team Sophie →

Put Daniel to work

Daniel is one of eight Directors working your business every month, for less than the cost of a single senior hire.

Marketing

Sophie

Marketing Director

AI-generated portrait of Sophie, Marketing Director
Marketing Director

Sophie lives where search meets psychology. She knows the queries your buyers type at midnight and the small frictions that make them leave a page without acting. She treats every page as two questions: does it rank, and does it convert. If the answer to either is no, she fixes it, and she backs every change with data rather than opinion.

In practiceIllustrative
The problem

The website gets some traffic but few enquiries. Pages do not rank for the terms that matter, and the ones that do get visits do not convert.

What Sophie does

Sophie researches the keywords that signal real buying intent, restructures the key pages, removes the conversion friction, and measures what actually moves enquiries.

The result

Higher rankings on the terms that bring real buyers, and more of that traffic turning into booked calls instead of bouncing.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← Daniel All the team Priya →

Put Sophie to work

Sophie is one of eight Directors working your business every month, for less than the cost of a single senior hire.

Creative

Priya

Creative Director

AI-generated portrait of Priya, Creative Director
Creative Director

Priya makes a small company look like a serious one. She has the eye that spots the misaligned logo from across the room and the restraint to fix it without fuss. She believes design is not decoration, it is trust made visible, and she holds everything to one standard: it does not leave the building unless it would sit comfortably next to the brands you admire.

In practiceIllustrative
The problem

A capable business is losing deals because it looks smaller than it is: an inconsistent brand, dated decks, and documents that undersell the quality of the work.

What Priya does

Priya builds a clean brand system and applies it everywhere, from the pitch deck to the proposal template, so every touchpoint looks polished and consistent.

The result

A brand that punches above its size, decks that win the room, and a consistent look that quietly builds trust before a word is read.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← Sophie All the team Rachel →

Put Priya to work

Priya is one of eight Directors working your business every month, for less than the cost of a single senior hire.

Operations

Rachel

Operations Director

AI-generated portrait of Rachel, Operations Director
Operations Director

Rachel gives you your week back. She watches how work moves through a business and sees, almost instantly, where it snags. She documents the messy process living in your head and hands it back as something anyone could run, and she is quietly radical about removing steps. She measures her work in hours returned to you.

In practiceIllustrative
The problem

The business only works because the owner holds it together. Processes live in their head, nothing is written down, and every holiday is a risk.

What Rachel does

Rachel maps how the work really flows, removes the bottlenecks, and writes the key processes down so the business runs without depending on one person.

The result

Hours handed back every week, smoother handoffs, and a business that keeps running properly even when the founder steps away.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← Priya All the team James →

Put Rachel to work

Rachel is one of eight Directors working your business every month, for less than the cost of a single senior hire.

Compliance

James

Compliance Director

AI-generated portrait of James, Compliance Director
Compliance Director

James gives you a calm, plain-English first read on the legal detail that slows businesses down. He reads the contract you are about to sign and tells you, without the Latin, what actually matters in it. He knows the line between what he can flag and when you genuinely need a solicitor in the room, and he will always tell you which is which.

In practiceIllustrative
The problem

Contracts pile up unsigned because no one has time to read them, and the business commits to terms it does not fully understand.

What James does

James reviews contracts, terms and policies, summarises the risks that actually matter in plain English, and flags clearly when a solicitor needs to step in.

The result

Faster, more confident sign-offs, fewer nasty surprises buried in the small print, and a clear sense of which risks are worth worrying about.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← Rachel All the team Maya →

Put James to work

James is one of eight Directors working your business every month, for less than the cost of a single senior hire.

People & HR

Maya

HR Director

AI-generated portrait of Maya, HR Director
HR Director

Maya strengthens your business by taking care of the people processes that quietly slow teams down. She has handled the awkward conversation, written the policy nobody wanted to write, and helped a founder make their first proper hire. She brings the calm of someone who has seen it before, and keeps the people side of a growing business from becoming the thing that breaks it.

In practiceIllustrative
The problem

A growing team has no real HR function. Hiring is chaotic, onboarding is an afterthought, and there are no policies in place if something goes wrong.

What Maya does

Maya sets up clean recruitment and onboarding workflows, drafts the policies you need to stay compliant, and supports managers through the tricky conversations.

The result

Faster, calmer hiring, new starters productive sooner, and a people function that protects the business instead of exposing it.

AI-generated portrait. AI-assisted role, reviewed by a human. Examples shown are illustrative.
← James All the team Nathan →

Put Maya to work

Maya is one of eight Directors working your business every month, for less than the cost of a single senior hire.

Book a discovery call

Let's find your missing hires

Thirty minutes, no obligation. We map where senior work is going undone, show you the team that would take it on, and exactly how we would work your business. You will leave the call knowing precisely how we would work with you.

What happens on the call

  • We learn your business, your goals, and where the pressure is.
  • We show you which specialists would work on it, and how.
  • We agree the right shape of team and a measure of success.
  • You decide in your own time. No pressure, no obligation.
What you will leave with

A clear picture of the senior work you are missing, the team that would take it on, and exactly how we would work your business.

Reach us at hello@pivos.co.uk

Pivos Ltd
Excalibur House,
Priory Drive,
Langstone,
NP18 2HJ

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Privacy

Privacy policy

Last updated: 11 June 2026

This policy explains how Pivos collects and uses personal data when you use this website, talk to Nathan (our AI assistant), or enquire about our services. Pivos is operated by PIVOS LTD, a company registered in England and Wales, company number 17252824, with its registered office at 61 Eastgate, Cowbridge, Wales, CF71 7AA ("we", "us"). We are registered with the Information Commissioner's Office (ICO). PIVOS LTD is the data controller for the personal data described in this policy.

What we collect

  • Enquiry details you give us through the contact form: your name, work email, company (optional) and your message.
  • Chat data when you talk to Nathan, our AI assistant: the messages you type, and, if you request your plan by email, the email address you provide and your marketing preference. Please do not share sensitive personal information in the chat.
  • Technical data your browser sends automatically, such as IP address and device or browser type, used only for security and to keep the site working.
  • Analytics data if and when we enable website analytics, always in a privacy-aware way and with your consent. See our cookie policy.

Why we use it, and our lawful basis

We use enquiry details to respond to you and discuss whether we can help, on the basis of our legitimate interest in responding to business enquiries. We use chat data to provide the assistant, to follow up when you ask us to (for example, sending you the plan you requested), and to improve the quality of the service, on the basis of our legitimate interests. We send marketing emails only where you have ticked the consent box, and you can withdraw that consent at any time by emailing us or using the unsubscribe link.

How the AI chat works

Messages you send to Nathan are processed through our infrastructure on Cloudflare and by our AI provider, Anthropic, to generate responses. A record of conversations is kept so we can review quality and follow up where you have asked us to. Some of our providers may process data outside the UK; where they do, appropriate safeguards required by UK data protection law are in place.

Who we share it with

We do not sell your data. We share it only with service providers that help us run the site and respond to you: Cloudflare (website hosting and chat infrastructure), Anthropic (AI processing of chat messages), and the form and email tools we use to handle enquiries. Each processes data on our instructions.

How long we keep it

Chat transcripts are kept for up to 90 days. If you ask us to email you a plan, we keep your email address and request for up to 12 months, or longer where you have consented to receive marketing from us. Enquiry details are kept as long as needed to deal with your enquiry and any resulting client relationship, then deleted.

Your rights

You have the right to access, correct, or ask us to delete your personal data, to object to or restrict processing, and to data portability. To exercise any of these, email hello@pivos.co.uk. You can also complain to the ICO at ico.org.uk, though we would appreciate the chance to put things right first.

AI-assisted delivery

Pivos is an AI-assisted managed service, disclosed openly. Where our work involves processing information you share with us as a client, we set that out separately in your client agreement, with a human reviewing every output.

Contact

For any privacy question, email hello@pivos.co.uk or write to PIVOS LTD, 61 Eastgate, Cowbridge, Wales, CF71 7AA.

Terms

Terms of use

Last updated: 11 June 2026

These terms govern your use of this website. By using the site you accept them. They do not form the agreement for our services, which is set out separately in a client contract.

About us

This site is operated by PIVOS LTD, a company registered in England and Wales, company number 17252824, with its registered office at 61 Eastgate, Cowbridge, Wales, CF71 7AA.

Using this site

You may use the site for lawful purposes only. You must not misuse it, attempt to gain unauthorised access, or disrupt its operation. We may change, suspend or withdraw the site at any time.

Our content

The content on this site, including text, design and the Pivos name and marks, belongs to us or our licensors and is protected by law. You may not copy or reuse it without our permission. The team portraits shown on this site are AI-generated and represent AI-assisted specialist roles, not real individuals.

No warranty

The site is provided "as is". The information on it is for general guidance and is not professional, legal or financial advice. Any forward-looking statements about results describe what our work aims to achieve and are not guarantees of a specific outcome. Specific commitments, including any service guarantee, are defined in your client contract.

Liability

To the extent permitted by law, we are not liable for any loss arising from use of this website. Nothing in these terms limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Contact

Email hello@pivos.co.uk.

Cookies

Cookie policy

Last updated: 11 June 2026

Cookies are small files a website stores on your device. This page explains how we use them.

What we use today

This site runs with no marketing or tracking cookies by default. We use only what is strictly necessary to serve the pages and remember basic preferences. Strictly necessary cookies do not require consent.

Analytics, if enabled

If we add website analytics to understand how the site is used, we will request your consent first through a cookie banner, and you will be able to decline.

Managing cookies

You can control or delete cookies through your browser settings at any time. Blocking strictly necessary cookies may affect how the site works.

Contact

Questions about cookies? Email hello@pivos.co.uk.

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